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CRM setup & migration

One place to keep the next conversation in view.

For a solo business or small team managing enquiries, customer details and follow-up across spreadsheets and inboxes.

Discuss what you need ↗
Illustration of customer records organised into CRM stages
Illustrative service concept / Not a connected CRM
START WITH THE JOB

What needs to
work better?

Before choosing a CRM, look at how a record moves through the office. Who adds it? Who updates it? What makes the next action clear?

A scope we can review

The work,
in practical terms.

Choose and configure

Identify the fields, stages, roles and views that fit the work. We can configure an existing product rather than build a new CRM.

Prepare the records

Map fields, review duplicates and agree what should move. Start with a small test import.

Check access and outputs

Verify who can see and change records, and how to export the information you need.

Make it usable

Walk through the everyday tasks with the people who will do them; agree support and future changes.

YOUR STARTING POINT

Bring what you have.

A description of your current process, approximate record count, existing tools and the people who need access. Start with a blank or synthetic example rather than sending private records.

BEFORE WORK BEGINS

Agree the details.

Licensing, data cleaning, migration complexity, integrations and ongoing administration are agreed separately. Access and backup arrangements come before live data work.

Sample design / Fictional demonstration

Something to explore.

A small office task workflow, not a connected CRM. This is an illustrative example, not client work or evidence of a connected production service.

Open the example ↗

Tell us how the work runs.

We’ll discuss the useful first step and what it needs.

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